User Terms

Effective Date: 1 Dec 2024 These Terms and Conditions ("Terms", "Agreement") govern your access to and use of the Vaapal website, services, and any related applications (collectively, the "Service"), which is owned and operated by Vaapal Pvt. Ltd. ("Vaapal", "we", "us", or "our"). By accessing or using the Service, you ("User", "You", or "Your") agree to comply with and be bound by these Terms. If you do not agree to these Terms, you may not use the Service. 1. Acceptance of Terms By accessing or using Vaapal’s website and services, you agree to be bound by these Terms and any additional terms, conditions, and policies referenced herein or available on our website. You acknowledge that these Terms may be amended from time to time, and the most current version will be posted on this page. It is your responsibility to review these Terms periodically. 2. Use of the Service Vaapal provides AI-powered tools for WhatsApp bulk messaging, marketing automation, and other marketing-related services. By using our services, you agree to the following: You will only use the Service for lawful purposes and in compliance with all applicable laws and regulations. You will not engage in any activity that could damage, disable, or impair the Service or interfere with other users’ access to the Service. You agree to provide accurate, complete, and up-to-date information during the registration process and maintain the accuracy of this information. 3. Account Registration and Security To use the Service, you may be required to create an account. By creating an account, you agree to: Provide accurate and complete information during the sign-up process. Maintain the confidentiality of your account login credentials and restrict access to your account. Immediately notify us of any unauthorized access or use of your account. You are responsible for all activities that occur under your account. If you share access to your account with others, you are also responsible for ensuring they comply with these Terms. 4. Subscription and Payment Vaapal offers both free and paid subscription plans for the use of its services. By subscribing to a paid plan, you agree to the pricing, billing, and payment terms associated with that plan. Billing: Payments are processed via a third-party payment processor. You agree to provide accurate payment information and authorize the processor to charge your payment method for the subscription fees. Subscription Renewal: Your subscription will automatically renew unless you cancel it before the renewal date. You can cancel your subscription at any time via your account settings. Refunds: Subscription fees are non-refundable, except as required by law. 5. User Content and Data As part of using the Service, you may upload or input data, including customer information, campaign content, and messaging scripts (collectively, "User Content"). You retain ownership of your User Content. However, by submitting User Content to Vaapal, you grant us a non-exclusive, worldwide, royalty-free license to process, store, and use your content solely for providing the Service. Responsibility for User Content: You are solely responsible for all User Content you submit. You agree not to upload, post, or transmit any content that is unlawful, harmful, or violates the rights of third parties, including intellectual property rights. Data Privacy: Vaapal is committed to protecting the privacy of your data. For information on how we collect, use, and protect your data, please review our [Privacy Policy]. 6. Prohibited Conduct You agree not to engage in any of the following activities: Violating any applicable laws or regulations. Sending spam or unsolicited messages to third parties. Using the Service to transmit viruses, malware, or other harmful code. Infringing the intellectual property rights of Vaapal or any third party. Engaging in activities that could harm the reputation or functionality of the Service. 7. Termination and Suspension Vaapal may suspend or terminate your access to the Service if we determine, in our sole discretion, that you have violated these Terms or engaged in any conduct that could harm the Service or other users. You may also terminate your account at any time by following the account cancellation process in your account settings. Upon termination, your access to the Service will be disabled, and any data associated with your account may be deleted, subject to applicable laws and our Privacy Policy. 8. Intellectual Property All content, features, and functionality on the Service, including text, graphics, logos, images, software, and other materials, are the property of Vaapal or its licensors and are protected by copyright, trademark, and other intellectual property laws. License: Vaapal grants you a limited, non-exclusive, non-transferable license to access and use the Service for personal or business purposes in accordance with these Terms. You may not reproduce, distribute, or create derivative works based on the Service without our explicit permission. User Content: As noted above, you retain ownership of your User Content, but you grant us a license to use it as necessary to provide the Service. 9. Disclaimers and Limitation of Liability No Warranty: The Service is provided "as is" and "as available" without any warranty of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Limitation of Liability: In no event shall Vaapal be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including lost profits or data, arising out of or related to your use or inability to use the Service, even if Vaapal has been advised of the possibility of such damages. 10. Indemnification You agree to indemnify, defend, and hold harmless Vaapal, its affiliates, officers, employees, agents, and partners from and against any claims, damages, liabilities, costs, or expenses arising from your use of the Service, your User Content, or your violation of these Terms. 11. Governing Law These Terms will be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of laws principles. Any dispute arising from these Terms or the use of the Service will be resolved in the competent courts located in [City, Country]. 12. Changes to These Terms Vaapal reserves the right to modify these Terms at any time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. By continuing to use the Service after changes are posted, you accept and agree to the updated Terms. 13. Contact Us If you have any questions or concerns about these Terms, please contact us at: Email: [email protected] Phone: +31 6-41112527‬ Website: www.vaapal.com Address: 405,406-Fourth Floor, Pramukh Tangent, Sargasan Cross Road, Gandhinager-382421