Privacy Policy
Effective Date: 1 Dec 2024
At Vaapal Pvt. Ltd. ("Vaapal", "we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website (www.vaapal.com) and use our services ("Services").
By accessing or using our website and Services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our Services.
1. Information We Collect
We collect different types of information in the course of providing our Services:
1.1 Personal Information
Personal information refers to any data that can identify an individual, such as:
Contact Information: Name, email address, phone number, company name, and mailing address.
Account Information: Username, password, and billing details.
Payment Information: Credit card details and billing address (processed through third-party payment providers).
1.2 Non-Personal Information
We may collect non-personally identifiable information to help us improve our website and services, such as:
Usage Data: Information on how you use our website, services, and interact with our content.
Device Information: Type of device, browser type, operating system, and IP address used to access our website.
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your experience and track activity on our website. These technologies collect information such as:
Your IP address.
The type of browser and device you use.
Pages visited and time spent on our site.
Your interactions with advertisements and links.
You can control cookie settings through your browser. However, please note that disabling cookies may impact your ability to use some parts of our website.
2. How We Use Your Information
We use the information we collect for various purposes, including:
2.1 To Provide and Improve Services
Process your account registration, logins, and other related activities.
Provide customer support and respond to inquiries.
Improve the functionality, performance, and user experience of our website and services.
Personalize your experience by customizing content and communications based on your interests and behavior.
2.2 To Communicate with You
Send transactional emails (e.g., account confirmations, subscription updates, payment receipts).
Send marketing communications, including newsletters, promotions, and updates (you may opt-out at any time).
Provide important notices related to our services, including changes to our policies or terms.
2.3 To Process Payments
We use third-party payment processors to process payments for subscription services and other fees. Payment information is securely processed and stored by the payment processor and is not stored by us.
2.4 To Analyze Website Usage
Analyze how users interact with our website and Services to identify trends and enhance functionality.
Conduct research and development to improve our services and business operations.
3. How We Share Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following situations:
3.1 Service Providers
We may share your personal information with third-party service providers who help us operate our website, process payments, or provide customer support. These service providers are required to protect your personal data and are prohibited from using it for any other purpose.
Examples of third-party service providers include:
Payment processors (e.g., Stripe, PayPal).
Email marketing platforms (e.g., Mailchimp, SendGrid).
Customer support tools (e.g., Zendesk).
3.2 Legal Compliance
We may disclose your personal information if required to do so by law, regulation, legal process, or governmental request. This may include sharing information in response to subpoenas, court orders, or other legal obligations.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you before any such transfer occurs, and your data will continue to be protected under the terms of this Privacy Policy.
3.4 Aggregate Data
We may share aggregated, anonymized data with third parties for analytical purposes, research, or marketing, provided that such data does not personally identify you.
4. Data Security
We take the security of your personal data seriously. We implement reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
If you wish to delete your account or request that we no longer use your information for the purposes described, you can contact us at [email protected]. We will take reasonable steps to remove or anonymize your personal data unless we are required to retain it for legal, accounting, or reporting purposes.
6. Your Rights and Choices
6.1 Access and Correction
You have the right to request access to the personal information we hold about you. You may also request that we correct or update your information if it is inaccurate.
6.2 Data Deletion
You have the right to request that we delete your personal information, subject to any legal obligations that require us to retain it.
6.3 Opt-Out of Marketing Communications
You can opt out of receiving marketing emails from us at any time by clicking the "unsubscribe" link in any email we send or by contacting us directly at [email protected].
6.4 Data Portability
In certain jurisdictions, you may have the right to request a copy of your personal data in a machine-readable format to transfer to another service provider.
6.5 Right to Object
You have the right to object to the processing of your personal data for direct marketing purposes or for purposes based on our legitimate interests, in certain circumstances.
7. International Data Transfers
Vaapal operates internationally, and your personal data may be transferred, stored, and processed in countries outside your country of residence, including in countries that may not have the same data protection laws as your jurisdiction.
If you are located in the European Economic Area (EEA), United Kingdom (UK), or other regions with data protection laws, we will ensure that your data is processed in compliance with applicable laws, including by using appropriate safeguards such as Standard Contractual Clauses (SCCs) for international data transfers.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not controlled or operated by Vaapal. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information to them.
9. Children's Privacy
Our Services are not intended for children under the age of 13 (or 16 in certain jurisdictions), and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information. If you believe we may have collected such information, please contact us at [email protected].
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update the policy, we will revise the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Phone: +31 6-41112527
Website: www.vaapal.com
Address: 405,406-Fourth Floor, Pramukh Tangent, Sargasan Cross Road, Gandhinager-382421